Privacy Policy

Last updated: October 2026

1. Who we are

This website is operated by Genetrix Natura Eco Products Pvt Ltd ("Genetrix Natura", "we", "us"), a manufacturer of non-woven, cotton, jute and paper bags based in India. This policy explains what information we collect through the site, why we collect it, and how it is handled.

2. Information you give us

This website is an enquiry platform. You do not need an account to use it. When you submit the enquiry form, we collect the details you choose to provide, which may include:

• Your name and company name
• Phone number and email address
• The product, quantity and specifications you are interested in
• Any additional notes or artwork references you include in your message

3. Information collected automatically

Our web server may record standard technical information such as your IP address, browser type, device type, referring page and the time of your visit. This information is used in aggregate to keep the site secure and to understand which pages are useful to visitors.

4. How we use your information

• To respond to your enquiry and prepare a quotation
• To discuss specifications, artwork, quantities and delivery timelines
• To process and fulfil orders you place with us
• To maintain business records as required by Indian law
• To improve the content and performance of this website

We do not sell, rent or trade your personal information.

5. Sharing with third parties

We share information only where it is necessary to run our business, for example with courier and logistics partners for deliveries, or with service providers who host our website and email. These parties receive only the information needed to perform their task and are expected to keep it confidential. We may also disclose information where required by law or by a lawful request from a competent authority.

6. Cookies and similar technologies

This website uses only essential cookies and basic analytics to keep the site working correctly. We do not use cookies to build advertising profiles. You can block or delete cookies in your browser settings; some parts of the site may then behave differently.

7. How long we keep information

Enquiry details are retained for as long as needed to respond to you and to support any resulting order. Records connected with invoices and tax compliance are retained for the period required under applicable Indian law.

8. Security

We take reasonable technical and organisational measures to protect the information you share with us. Enquiries reaching us by email or through this form are transmitted over the internet, and no transmission method can be guaranteed to be completely secure.

9. Your choices

You may ask us to access, correct or delete the personal information we hold about you, or ask us to stop contacting you. Write to info@genetrixnatura.com and we will respond within a reasonable period.

10. Links to other websites

This site may link to third-party websites. We are not responsible for the privacy practices or content of those sites, and we encourage you to read their policies.

11. Children

Our products and this website are intended for businesses and adults. We do not knowingly collect personal information from children.

12. Changes to this policy

We may update this policy from time to time. The revised version will always be available on this page with a new "last updated" date.

13. Contact us

Genetrix Natura Eco Products Pvt Ltd
Industrial Area, India
Phone: 9900005791 / 92 / 93
Email: info@genetrixnatura.com